Streamlining Cannabis
Production with
Evora Software
Tricanna Industries Inc
Introduction
The Challenge
The Solution: Evora Software
The transition to Evora was carefully managed, with the software’s team providing continuous support throughout the configuration and implementation process. Although the switch from the previous ERP system was labor-intensive, Evora’s hands-on training and support ensured that the system was effectively integrated into Tricanna’s operations. The training, conducted primarily through video calls, was effective but time-consuming. To streamline the onboarding process for future employees, the recommendation was made to develop more manuals and short training videos.
Within 2 to 3 months, Tricanna’s team became comfortable with data entry in Evora. However, challenges remained in obtaining accurate month-end inventory reports due to issues with how inventory movements were recorded. Despite this, the overall transition was successful, with significant improvements in system efficiency and ease of use.
Support and Service
The support provided by Evora has been a cornerstone of its success at Tricanna. The dedicated support team, particularly Zaki, has been consistently available through various communication channels, ensuring that any issues are addressed promptly. The ticket submission system is another valuable feature, typically resolving minor issues within 24 hours.
While no specific major issues were noted, Tricanna has found that most concerns are resolved in a timely manner, reflecting the responsiveness and commitment of the Evora support team.
Processing & Packaging Improvements
Evora has significantly improved Tricanna’s ability to track processing activities, leading to enhanced operational efficiency. The system’s ease of setting up Bills of Materials (BOMs) and Routes has streamlined the creation of new packaging runs. This has made traceability of inputs and outputs remarkably easier compared to previous manual systems, reducing the time spent on paperwork and improving overall productivity.
The use of BOMs and Routes has optimized workflow for future forecasting and job planning, allowing for more accurate and efficient production planning.
Inventory Tracking and Quality Assurance
Evora has simplified the tracking of inbound and outbound production items, providing real-time visibility into stock quantities and reservations. This real-time tracking capability has improved decision-making processes and enhanced supply chain management at Tricanna.
The integrated Quality Management System (QMS) within Evora has also been instrumental in streamlining quality assurance processes. The ability to link produced items to any Quality Events has significantly improved traceability and management of deviations, ensuring that Tricanna can maintain high standards of product quality and compliance.